Compatibility
It’s important to ensure that your computer, Internet speeds, and webcam are suitable for online therapy.
Hardware
- Windows: 1.4GHz Intel® Pentium® 4 or faster processor and 1GB RAM recommended or
- Mac OS: 1.83GHz Intel Core™ Duo or faster processor and 1GB RAM recommended
Operating System
- Windows 8.1 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64-bit), Windows XP or
- Mac OS X, 10.5, 10.6, 10.7.4, 10.8 +
Accessories
- 720P+ HD webcam; and
- High fidelity USB headset with audio and microphone
Note: online OT and PT require a slightly better webcam and no headset, so please inquire for details.
Internet Browser
- Google Chrome (recommended);
- Mozilla Firefox (recommended);
- Safari 2.x, 3.x, 4.x; or
- Microsoft Internet Explorer 9 or later
Flash Player
- Version 11.2+
Internet Speeds
- Hard-wired connection a.k.a. Ethernet;
- Minimum 3 Mbps Download and 2 Mbps Upload speeds;
- Broadband is best